Although Porters Competitive Forces Model is very helpful for identifying
Competitive Forces and suggesting Generic Strategies based on IT, it is not
very specific about what exactly to do, and it does not provide a methodology
to follow for achieving Competitive Advantages.
If a firm’s goal is to Achieve Operational Excellence, where do you start?
In that case, Business Value Chain Model is helpful. For Achieving Operational Excellence.
The Business Value Chain highlights specific activities in the business where
competitive strategies can best be applied and where Information Systems are
Most likely to have strategic impact.