Dear Khun Areewan and Khun Ponchanok,
I got complaint from customer regarding incorrect information and revise documents many times. Now they are not satisfies with our service and needs us to pay more attention on their shipments as well. They have Sea export shipment more than 10 TEUs per week and using service from many freight forwarders, so they do not want to waste their time to check all document and they found that most of mistake documents via service of Kuehne+ Nagel company.
Please kindly find below comments from customer and be careful to fill out information in order to avoid mistake.
• Incorrect liner name
• Cargoes description are not correct.
• BL and SI are not consistent
• Incorrect shipper address and consignee address
Anyway, please kindly assist to be careful fill out document and pay more attention all shipments from Tong Heer Fateners company to secure business as long as we can do.
If you need more information or require my assistant, please do not hesitate to contact me.
I look forward to receiving your support soon.