Someone engaged in a direct transaction with government—buying a lottery
ticket—might indeed be considered a customer. However, someone receiving
a professional service from government—education, for example—might
more appropriately be called a client. Of course, we are also subjects of
government—required to pay taxes, respect regulations, and obey the laws.
Most important, we are citizens, and a large part of the services of government
provides would seem to fall under this category, “social infrastructure
(such as museums), physical (such as roads and ports), economic (such as
monetary policy), mediative (such as civil courts), offshore (such as embassies),
and the government’s own support infrastructure (such as election
machinery)” (77).
Someone engaged in a direct transaction with government—buying a lottery
ticket—might indeed be considered a customer. However, someone receiving
a professional service from government—education, for example—might
more appropriately be called a client. Of course, we are also subjects of
government—required to pay taxes, respect regulations, and obey the laws.
Most important, we are citizens, and a large part of the services of government
provides would seem to fall under this category, “social infrastructure
(such as museums), physical (such as roads and ports), economic (such as
monetary policy), mediative (such as civil courts), offshore (such as embassies),
and the government’s own support infrastructure (such as election
machinery)” (77).
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