Abstract
This study measures product differentiation effects from observing the fresh orange juice being squeezed on the
willingness to pay for a glass of fresh juice. Both the Westendorp price sensitivity meter and a hypothetical
choice experiment are used to estimate consumer willingness to pay. Results from the hypothetical choice model
indicated when participants observed the process of squeezing fresh oranges to make juice, they were
statistically willing to pay higher values not only for the fresh squeezed orange juice, but other types of orange
juices as well. The van Westendorp method failed to pick up significant differences in willingness to pay for
fresh, or other, juices. This may be due to the lack of theoretical grounding and incentive compatibility, leading
to underestimating the value of the fresh squeezed orange juice.