Our investments in technology ensure our IT platforms support our growing
franchise in a resilient manner. Over the years, our spending has shifted from
strengthening the core IT infrastructure to building up our digital channels to
enhance the customer experience.
As we pursue this, we are using modern cloud-scaled technology to componentise
and automate our deliveries. This has dramatically reduced the time to market –
from the time an idea is first developed until the technology is in the hands of
our customers.