Challenges
Diverse set of customers serviced through multiple sales channels and order streams (e.g. B2C, brick and mortar retailers, on-line retailers, and business promotions)
Integration and interfacing to numerous e-commerce sites that push order activity
Temperature control warehouse environment
Value-added gift wrapping with custom-printed cards
Significant seasonal peaks at Valentine's Day, Easter, Mother's Day, and Christmas
Expiration date tracking and management
Product conversion of cased chocolates
Pick & pack fulfillment
Consolidated warehouse configured to service the entire U.S. customer base