to Create a supportive environment
Impetus for implementation should come from top-level management
Buy-in should occur at the top-level management.
Define and communicate the reasons for and benefits of implementing a scorecard system.
Artculate and communicate the organizational strategy.
have a srategy champion to maintain the visibility required to be successful.
encourage employees to accept and use the system.
use consultants appropriately.
advertise successes when they occur.
provide adequate time to implement and realize benefits.
create a system that is pervasive, but implement in phases.
create a system that is integrated into the organization's overall planning and performance evaluation system.