แปลบทสนทนา
Customer-Good morning!
Manager-Good morning. Can I help you?
Customer-Yes. I want to complain because my room is too noisy. The people in the next roomhave loud parties every night and I have not been able to sleep very well. Also, the hotel bed is veryuncomfortable.
Manager-I` so sorry, but this week there is a tennis tournament going on in town and the hotel isfull of younger people, who are unfortunately quite noisy.
Customer-I understand, but it is very uncomfortable. If you don´t take action, I will move toanother hotel.
Manager-Don´t worry. This situation will be solved.
Costumer-Ok. I hope so.
Manager-Since you´ve been so inconvenienced by this incident, I´d be glad to offer you a freeroom for your next visit at our hotel. In fact, I´ll give you a voucher right now. You can use it anytime you wish.
Customer-Oh, that´s just great! I am so glad that we could work this out. I do want to keep comingback here.