Customers with disabilities- we consult with disabilities groups for advice on customer service and accessibility issues. We also maintain a team of specialists whose mission is to make flying as safe, convenient and dignified as possible for our customers with disabilities
Customers requiring extra space- For the safety and comfort of all customers, we have aligned our seating accommodation policies with other major airlines regarding customers who may require more than one seat. If the passenger requires a seat belt extension and their body extends more than one (1) inch beyond the outermost edge of the armrest, another seat would be required