The housekeeping department has the responsibility to clean rooms, public areas and décor. The
department also makes sure that all fittings are in good working order, including lights fittings
and furnishings. Housekeeping department also sees to guest services such as shoe polishing,
morning paper, replenishing supplies such as toiletries and mini bar stock, care and maintenance
of recreational area such as pools, health clubs, saunas, game rooms and storage areas. The
housekeeping department sees to the cleaning of restaurants, banquet rooms, ballrooms and
employee cafeteria as well as landscaping. (Kasavana and Brooks 2005). All environmental
health concerns are a responsibility of the housekeeping department.