holistic approach to knowledge management, which we view as incorporating his chapter first discusses MITRE’s knowledge management strategy. Next we outline key events in 2. Knowledge Management Strategy Figure 2 depicts MITRE’saims to enhance mission Figure 2: Knowledge Management Strategy ITRE’s knowledge management strategy targets outcomes including staff development and productivity, the strategies, processes, and technologies that enable our enterprise to acquire, create, share, and make actionable knowledge needed to achieve (corporate and sponsor) mission objectives. As Figure 1 illustrates, core knowledge management processes such as the creation, sharing and application of knowledge are performed within a context of the influence of corporate processes, practices and culture. They are supported by a number of enabling technologies such as intranets, information push/pull, data mining, expert finding, expert practice databases, knowledge mapping, and so on. TMITRE’s KM history. We then describe KM processes and technologies at MITRE. Finally, we outline our return on investment and benchmarking activities, concluding by indicating key lessons learned.