Dear Krisada-san,
The account name is “bsaeyk1”,
though the ID in CSV file was “bsaeky1”.
But this user account was created before July 2013.
Following email address is required instead of ID.
yasumasa.kuboyama@konicaminolta.sg
We’ve revised the CSV file and uploaded it.
Please wait about 1 hour until this update will be effective.