The third action is to constantly monitor and evaluate the health of
the KM system. To ensure that the KM systems stay healthy, it is necessary to
take the pulse of the KM initiatives at regular intervals. For this purpose, an
external KM evaluation panel may be employed, or an internal KM maturity
evaluation may be conducted, or a KM feedback on employee surveys may
be included. Based on the results of these evaluations and surveys, corrective
actions and measures should be immediately undertaken.