As discussed Menzies are not meeting the 90mins check in KPI off the daily TG475 EX BKK.
We are under extreme pressure from our customer to meet our daily delivery KPI and this cant be achieved if Menzies are taking longer than 90mins to complete the check in process.
Please see below shipments off todays TG475 (arrival 07:23hrs) which has already taken 2.5hrs to complete check in.
217-04510472
217-04511494
217-04510483
We need some considerable improvement if origin are paying for the TG FORCE express end to end product.
Look forward for your feedback moving forward.
Scott O'Keeffe
BU Air Freight Manager
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Panalpina World Transport Pty. Ltd.
Cnr Bourke Road & Doody Street, 2015 Alexandria, Australia