In this 21st century, most organizations had shifted their external recruitment method attention from
recruitment agency to online recruitment. Online recruitment which operates without consultants and need
fewer administrative support workers has become their challenges. Through such developments,
employers have seen the emergence of online recruitment with an increasing ability to less costly
recruitment which is faster and flexible. Job postings on employer Web sites; online newspaper classified
advertisement; and job matching Internet sites operated by educational institutions and professional
associations compete with this industry thereby start to limit the growth of recruitment agency. Thus, this
study was conducted to find ways to maximize the roles of recruitment agency in staffing activities.