By the end of this Level, you will be able to:
• Discuss the history of Gloria Jean’s Coffees and the Vision of our business.
• Discover the history of your particular Gloria Jean’s Coffees’ store.
• Identify your role in delivering the Operations Platform.
• Complete the tasks relating to Orientation and TDP Level 1 in ‘Your Training’ in Gloria.
• Discuss coffee essentials, production and blends.
• Discuss tea essentials and production.
• Demonstrate the skills required to work productively on all stations in a Gloria Jean’s Coffees store, following all the correct procedures, achieving all Operational Standards.
• Implement your Capability Commitment plan with your Learning Leader.