It is taken as a reference, the characteristics of the organizations that make up the Quadrant I, known as Productive, corresponding to 15.12% of the applied sample (13 of 86 organizations), they are characterized by having high level in the implementation of the Lean techniques or tools.
The outstanding Lean techniques or practices are: Poka Yoke, Kaizen, Visual Factory and the most relevant characteristics or features are:
The company knows the defects and faults in the processes.
The number of suggestions that are received annually per worker is known. A system of motivation and compensation to the most profitable suggestions is implemented.
There are visual indicators available to all employees and show the organization performance and actions are taken based on these.
Other features that will facilitate their understanding and the establishment of improvements for the other quadrants that are in the process of increasing their productivity and getting to become World Class are:
75% of the managers have university studies, allowing the Management to have a bigger and better view of the organization and its environment, as well as knowledge of new management models. Regarding the staff education, 43% has high school or technical – technological studies, which facilitates the assimilation of changes, gestation of new ideas and achievement-oriented attitude.
Most of the organizations (69%) have regional distribution to supermarkets and some chain stores. This is a response to the organizational vision, the environment knowledge and the management performed by the directives.
The technology, associated with the production process, has an antiquity between 2 and 8 years in 23% of the bakeries. Having these updated equipment and machines, dynamizes the production process