Dear sogood2014,
Sorry that you still haven't received your order.
Normally it should have arrived now. There must be some unpredictable reasons such as flights, custom issues and maybe be detained somewhere, which is out of our control.
You've patiently waited for a long time. What about we refund you fully first ?If it arrives later, you can inform us and repay for it. What's your opinion?
Looking forward to your reply.
Best regards,
Vicky!