I am Anthony Dickens and am looking for a chance to enhance my customer service skills with a leading organization. I thus wish to apply for the position of 'Airline Customer Service Executive' with the organization, as stated in the London Times, dated 24th June, 2009.
I have six years of experience as a customer service manager, where my charge included to serve as a primary point of contact for all customer inquires via phone or email, provide prompt and efficient response as well as a resolution to each query, establish customer confidence and satisfaction through timely and accurate resolution of problems. I have excellent customer service skills, uncommon ability to creatively respond to problem situation, and apply out of the box thinking with excellent oral and written communication skills in English, French and German, which serves as an added advantage for my job profile.
I would like to join your team as a Customer Service Executive, wherein I believe that my skills and experience will be fully utilized, nurtured and developed.
We can meet in person as per your convenience and discuss the same. I assure you that I would not disappoint you, and this meeting will help you answer all your queries. Meanwhile you can go through my resume attached herewith, that will give you a deeper insight in my qualification and experience.