More and more business and technology leaders at insurance carriers are realizing that their companies can use software intelligence to achieve real, tangible business benefits. At least two-thirds of respondents in our research indicate their organization is using or experimenting with intelligent technologies.
Used wisely and carefully, the power of software intelligence can give companies the operational excellence and innovative edge they need—because machines have the speed and scale, and now the intelligence, to make decisions that will have a real impact on the business.
Insurers will start by automating many of the tedious manual processes that inhibit agility as they pursue the data-driven enterprise. And once achieved, they will realize it is just the beginning— the truly intelligent enterprise will unlock many more opportunities to answer questions that were once unanswerable; indeed, to answer questions they had not even thought of asking before.