Dear Monta Panyo,
We are pleased to inform you that your refund has been validated. This refund process would take thirty (30) business days to be completed. So, kindly check your credit card / bank account after the said period.
If you are an AirAsia member, you can view the status of your refund application on our website.
Kindly login via http://www.airasia.com
Look up for the Member Portal -> My Refund Status. Quote your Case Number or Booking Number provided below:
Case Number:CAS-11896594-LK1WTL
Booking Number: AEUEJA
If you have any questions or need any additional information, please login to
www.airasia.com/ask
Kind regards,
AirAsia X