Customer request for adjust Modem Fee > In this case the cusomer get then same BAN but 2 product ID. Due to the customer switching from ADSL to Docsis. The old number still borrow equipment Modem which customer must return Modem back at True shop branch. With attached a document about return Modem to warehouse on Intranet system for confirming. Without this document must attach the memorandum approval by PD-True Online only.