There are no operating systems, database servers, or application servers to install, no consultants and staff, and no expensive licensing and maintenance fees.
Users access the Salesforce.com cloud through a standard Web browser or a mobile
handheld device.
The new Salesforce.com Web site places much more emphasis on cloud computing, grouping products into three types of clouds: the Sales Cloud, the Service Cloud, and the Custom Cloud. The sales and service clouds help businesses improve sales cloud, and the custom cloud. The custom cloud provides a venue for customers to develop their own applications for use within the broader Salesforce network.