Research instruments are the direct means or tools used by a researcher or obtain information for a study. A selfdeveloped
questionnaire was employed to collect the data for the study. Questionnaire and interview schedule
are research instrument consisting of a series of questions and other prompts for the purpose of gathering
information from respondents. The questionnaire enabled the researcher obtain a substantive grasp of empirical
data on the study.
The questionnaire was designed for Employers or owner-managers and managers. It consisted of thirty-nine
(39) items. It was made up of seven (3) parts. The first part asked of firms details. In part two of questionnaire
respondents were also asked personal background information, regarding age, sex, educational level and work
experience. The remaining part of the questionnaire looked at the HR practice addressed in the research.
Respondents were asked work-related information regarding recruitment and selection issues and to what extent
are they practiced by the hotels. In all, thirty four (33) close-ended questions were used and six (6) have openended
questions.
2.6 Sources of Data
2.6.1 Primary Data
The data required for the study was basically primary and secondary data. The primary data source was
collected through the design and administration of questionnaires which was critically analyzed. The analytical
approach was used in the data analysis in a quantitative method by means of tables and percentages based on the
finding from the analysis.
2.6.2 Secondary Data
The secondary source of data was taken from articles such as journals, existing books, reports magazines etc.
The primary sources tended to be the output of conducting the survey research. The primary data was through
the administering of questionnaire to gain first-hand information from sixty (60) respondents. They were
requested to complete written questionnaires.
2.7 Data Collection Method
The data was collected by the researcher. Set of 60 questionnaires were administered to hotels/guests houses
with one questionnaire each. Each respondent selected was given the rationale behind the study and was also
assured of confidentiality after which instrument was given out.
2.8 Data Handling
The process of data handling involve numbering completed questionnaires, editing and classifications of field
variables, creating of group frequency distribution as well as tabulation of data. For easy identifications, all
completed questions were serially numbered. The responses were carefully checked to ensure their accuracy,
relevance and appropriateness.