Dear Khun Korrapat,
I would like your help to inform the sellers who are in Yusen delivery service about tracking number mixing.
What happen
#1 Yusen can not deliver parcels in some areas.
#2 Yusen undelivered areas parcel will be auto-allocated to Thai Parcel, and tracking ID will generated as TPLXXXXXXXXXX
Impact
#1 One seller will have 2 tracking codes, YMP and TPL
Task
#1 Communicate with sellers about tracking number mixing (YMP and TPL)
How to communicate with Sellers
#1 One sellers may have more than one tracking ID. For instance, current tracking ID is YMP, but from on Monday sellers will have new tracking ID, TPL.
#2 There are no any changes to do order process in Seller Center.
#3 New tracking ID, TPL, can ship out to pick-up company as current process.
#4 There is no impact with sellers and every process remain the same.