The change process was described by a manager as:
So what we are doing I guess is trying to get people to appreciate that health is actually across the continuum.
It's wellness and sickness and promotion and prevention, as well as healing and treatment ... better
relationships between the business units, and that only develops over time ... Look what happens when you
take a diverse group and throw them in a room together. It'll all be hunky dory for a little while and then it will all
start to come out. So we're going through that in a more protracted way I suppose. But we are now at that stage
where people have all had their heads banged together and realised that this isn't going to go away, and they're
all going to have to live with each other in a better way.