Hi Oh & Nuch,
No account log-in necessary.
Please review the tutorial provided.
Use only the boxes highlighted with a red bar.
1st drop down highlight "Payment/Invoice inquiry" then click on the select button to the right of it.
2nd type in users name, ie: Nongnuch
3rd type in users email address - this is to provide the user an acceptance report via email response from EMC business services with a case number.
4th Theatre drop down box select "Americas"
5th click on the browse button and attach pdf file of invoices.
6th In the description box type "Invoices" and submit.
Easy, breezy, cheezy.
Let me know when you have full functionality of the process. I would also like to see the email response from EMC business services for an example.
Take care and let me know if you have further inquiries.