Do you ever feel overwhelmed? Assaulted by too much information. Hit with dozens of demands and no priorities? Key Performance Indicators (KPIs) offer a way of getting a real handle on your business.
Managers, especially those working in smaller trucking companies, generally wear many management hats - operations, HR, maintenance, etc. Time is limited and there seem to be unlimited numbers of urgent issues tugging managers in every direction. A good set of KPIs quickly indicate any areas of the business having problems so management knows where to prioritize their focus. Good KPIs also indicate potential resolutions problems.