Hi Aigame,
Thank you for contacting IMVU.
We sincerely apologize if your order was placed under review. For security reasons, all orders go through this review process to protect your account from any fraudulent activity.
I placed your order on our priority list. Your order should arrive within 24 hours. I will also advise you with a follow up email if our approval team would need further verification.
If you need further assistance, please let me know. I'd be more than willing to assist you.
You might receive a survey through your email, and if you could take a couple of minutes to fill that out, feed back is highly appreciated. Thank you.
Sincerely,
Ana
Customer Care and Education
IMVU, Inc