The verify program is case sensitive, please input exact the right letters and numbers.
2. The number ”1″ and lower-case letter ”l” looks similar on the verify lable, if it shows wrong code, please try shift input ”1″ or ”l” instead.
3. The capital letter I looks similar as above ”1″ and ”l”, please try it as well.
4. The capital letter Q looks similar as capital letter O if you do not scrap coating completely.
5, The number ”0″ and capital letter ”O” looks similar on the verify lable, if it shows wrong code, please try shift input ”1″ or ”l” instead.
You could inquire the authenticity of the product here here if you have doubt.