38. If you refused to give your personal information, did the Sales Associate try to understand and answer your hesitations? (ต้องการ)
ระวัง !!He/she should say something like these: ‘The card is very short, it will only need a few moments of your time.’
‘We do not share, in any case, its customer information with any third party.’
‘The frequency with which we send out our catalogues and newsletters is very reasonable.’
N/A if the Sales Associate did not offer to check if your data was in the database or if you accepted to give your personal information
Please justify your answer.
N/A
Yes
No