In the twenty-first century, leaders in business, government, and the professions cope with the phenomenon of globalization. It prompts them to cross borders more frequently and to communicate with persons from other cultures, either in person or electionally.
Add a note hereThis chapter provides a rationale and an imperative for all individuals working "globally" to understand and respect their counterparts, and to develop the skills required to work effectively in today's complex world. Ways to analyze and understand other cultures are presented, along with how to use the suggested strategies. Seeing global issues through "multiple lens" or "by hearing with new ears" is also important.
Add a note hereWhy does the world appear flat to some, round to others, and what are the advantages or disadvantages of either? Thomas Friedman writes about his insights during an interview with Nandan Nilekani, CEO of Infosys Technologies Limited: