Accustomed to thrashing out ideas with long-time colleagues, she felt isolated.
And then her new boss gave her what seemed to be an impossible task.
He charged her with negotiating a change in the company's decision-making processes, Despite a professed goal of customer satisfaction the company was a series of fiefdoms, with little coordination even on major accounts Even though the system almost guaranteed a constant level of customer dissatisfaction the sales managers had no inclination to change.