Most disputes can be resolved through open communication with your seller. You can use the Resolution Center to open a dispute with a seller within 45 calendar days of payment.
If you're unable to resolve the dispute, you can ask PayPal to investigate by escalating the dispute to a claim within 20 calendar days of the date the dispute was opened.
Please review the details of the transaction and indicate the reason for this dispute.
Transaction Information
Transaction ID: 5JA129940Y732831T
Seller Name & Email: Siriporn Nuannin, nuannin_eve@hotmail.com
Transaction Amount: -$13.00 USD
Transaction Date: Sep 11, 2014
I'm opening this dispute because:
I haven't received my item.
This transaction took place within the past 7 days. Consider allowing some time for shipping before opening this dispute.
I received my item, but it is significantly not as described. For example:
The item was damaged or defective.
The box was empty.
The order was incomplete.