• Section 14: The software development cycle is strictly adhered to. This means we define in detail the deliverables in terms of features and functionality in pre-development with Client participation and approval. Development is tested during and after the development process. The Client tests the product against what was agreed in the pre-development process. The Client is then responsible for the product except for any minor technical issue that relates to our work for a limited period of time (usually 30 days). So, there are no issues that relate to our work at handover. What happens subsequent to handover is most certainly not our responsibility as there are many other factors under the direct control of the client that determine the product’s success.