Throughout the remainder of this book, we will continue to press on this point: How do we align key aspects of marketing and sales to support what we want to occur when the salesperson engages in dialogue with the customer? A good starting point is to assess, at a high level, the extent to which your organization is currently product-
centric versus solution-centric. To help with this exercise, the following pages provide a set of comparative characteristics in four key areas of assessment. As you walk through each section, attempt to honestly consider whether the attributes in the left column or the right column best describe the current state of your organization.