14. Models honesty and integrity. If your employees don’t think you are honest, or question your integrity, building trust will be virtually impossible. Walt Dabney, former Chief Ranger of the National Park Service, whom I cited in the previous article, used to say, “First figure out what’s right, then do it.” I can’t improve on that advice. I will only augment it to the extent of encouraging supervisors to apply common sense and their own “gut instinct” in dealing with workplace issues.