We are sending you two replacements for the damaged goods as per your purchase order number A1252, and you should receive them within 7 day of receiving this letter. Meanwhile, we would appreciate it if you could return the two damaged convertible sofa beds to us so that we will ask shipping company to inspect the damage.
Regarding the mistake ob invoice number 1001, we have enclosed a revised version of the invoice which shows the correct invoice total of US$ 19,800
We would like to apologize for the inconvenience it has caused you.