To avoid manual password entry errors, we recommend that you COPY this temporary password
and PASTE it into the password field on CitiDirect BESM Portal logon page.
1. To COPY your temporary password, highlight the password and simultaneously press the
Control and "C" keys (no need to press SHIFT or any other keys).
2. Click on CitiDirect BESM website link below.
3. To PASTE your temporary password, have your cursor active in the password field and
simultaneously press the Control and "V" keys (no need to press SHIFT or any other keys).
Please note that you will need to change this temporary password once you logon to the portal.
For help logging onto CitiDirect BESM, please refer to the following link:
https://portal.citidirect.com/portalservices/forms/loginHelp.pser