attitude, customers’ willingness to engage in a relationship, and relationship share) were
examined. The proposed/base model is shown in Figure 1. Five hypothesized paths
(parameters) were tested for significance in this study. The summary of the five
hypothesized paths are shown in Table 4.10.
First the directionality of the parameters were examined to determine whether
they have the correct sign (either plus or minus) and then the magnitude of the paths (or
parameter estimates) between the constructs were examined to determine whether they
were out of bounds or exceeded an expected range of values (Schumacker and Lomax
2004).
Once the directionality and magnitude were examined then the statistical
significance of the hypothesized paths (parameter estimates) were investigated by
examining the path coefficients, t-value, and standard error (SE). Table 4.11 shows the
paths (or parameters) estimates of the structural model.