The starting point is a broad base of questions about the company which can be narrowed down to determine what makes the organisation tick, the crux of providing lasting, effective facilities management solutions in a virtual office environment. Flexible working means facilities management takes in much more than just furnishings and that is where there is such a great need for a broad understanding of the workforce as a whole as well as the facilities in which they operate (Olmsted and Smith, 1989).
We now see furniture as just another tool to help people work in whatever way is best suited to that organisation, because the 1990s flexible working model so often requires a combination of working both outside and within the office. For example, a company might have a situation where both the sales team and the customer care team are growing and the office space is insufficient to accommodate the expansion of both. Careful information gathering and analysis of how the staff work might reveal that the sales team is often on the road. From that, suggestions can be made to take advantage of that practicality: such big desks might not be needed, hot desking might be an option and the space saved can be used for the customer care team. Naturally, what happens to these people when they are outside the office is largely beyond the scope of our concern but we need to be aware of it and, indeed, it can often provide a solution to facilities management concerns, such as the option of hot desking for space saving.
The starting point is a broad base of questions about the company which can be narrowed down to determine what makes the organisation tick, the crux of providing lasting, effective facilities management solutions in a virtual office environment. Flexible working means facilities management takes in much more than just furnishings and that is where there is such a great need for a broad understanding of the workforce as a whole as well as the facilities in which they operate (Olmsted and Smith, 1989).
We now see furniture as just another tool to help people work in whatever way is best suited to that organisation, because the 1990s flexible working model so often requires a combination of working both outside and within the office. For example, a company might have a situation where both the sales team and the customer care team are growing and the office space is insufficient to accommodate the expansion of both. Careful information gathering and analysis of how the staff work might reveal that the sales team is often on the road. From that, suggestions can be made to take advantage of that practicality: such big desks might not be needed, hot desking might be an option and the space saved can be used for the customer care team. Naturally, what happens to these people when they are outside the office is largely beyond the scope of our concern but we need to be aware of it and, indeed, it can often provide a solution to facilities management concerns, such as the option of hot desking for space saving.
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