4. Impact on Promotion Strategy The Internet has become an important component of a firm’s promotion strategy as it provides a new way to reach people and deliver the company’s message. What is the role of the Internet in a firm’s promotion strategy? Marketers who use the Internet as part of an integrated marketing communications mix must assess its role as an advertising medium and its position in a firm’s marketing communication mix (Berthon, Pitt, and Watson, 1996). Firms must ensure that their online messages and employee emails convey an image that is consistent with all other communication efforts.