Most roads lead to the manager.
Since everything that occurs within a firm is due to some action or inaction by personnel, a problem can eventually be traced to a person or persons. Since management is responsible for everything that happens in the firm, everything can eventually be traced to management.
For this reason the management element in the system structure will almost always be related to one of the other elements. If a problem exists with objectives or standards it is because management has not properly established them. The same can be said for organization, the information system, and the physical system.
This point is significant. Whatever the problem in a firm, management invariably is involved. Your task is to find the management position or level with responsibility for the problem area and to aim your recommendations at that manager or group of managers.
In seeking the level where responsibility for the problem lies, all roads do not lead to the president. Although this person is technically responsible for everything that happen in the firm, lower-level managers are responsible for their own areas.
Most roads lead to the manager.Since everything that occurs within a firm is due to some action or inaction by personnel, a problem can eventually be traced to a person or persons. Since management is responsible for everything that happens in the firm, everything can eventually be traced to management.For this reason the management element in the system structure will almost always be related to one of the other elements. If a problem exists with objectives or standards it is because management has not properly established them. The same can be said for organization, the information system, and the physical system.This point is significant. Whatever the problem in a firm, management invariably is involved. Your task is to find the management position or level with responsibility for the problem area and to aim your recommendations at that manager or group of managers.In seeking the level where responsibility for the problem lies, all roads do not lead to the president. Although this person is technically responsible for everything that happen in the firm, lower-level managers are responsible for their own areas.
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