acting as the first point of contact for a company, a receptionist offers administrative support for an organisation, with a particular focus on visitor enquiries. As the person who makes initial contact with the client or visitor, receptionists act as the ambassador for a company or organisation. Their main role is to welcome visitors or clients, take details and assist them with initial problems or enquiries. Receptionists work behind a reception desk in the foyer or waiting area of a company, managing the telephone, taking messages and referring visitors or clients to the appropriate member of staff. They may also act as a security officer in smaller businesses or organisations. Whilst receptionists give administrative or secretarial support to the company, they are distinct from administrators because they focus on dealing with the specific needs of visitors, clients or patients rather than company employees. Working as a receptionist is an excellent way to develop administration or clerical skills, to build up contacts and to gain a knowledge of a particular industry