Use this page to access a single pending item when the group is too large for the system to handle with the pending item entry scroll. Typically, you choose Single Item when you want to update individual pending items within a large group from an interface with your billing or other external system. Since you're looking at only one pending item at a time—not the entire group—Single Item mode is faster than Large Group Format. To use Single Item, you must provide one of the following items in the search dialog box: Group ID, Business Unit, Customer ID, Item ID, Item Line, Sequence, Assigned Operator ID, or Origin ID.