1
Marks: 1
________ refer to members of the buying organization who will actually use the purchased product or service.
Choose one answer.
a. Influencers
b. Buyers
c. Usurers
d. Users
e. Gatekeepers
Question 2
Marks: 1
Business buyers are heavily influenced by factors in the current and expected economic environment, such as ________.
Choose one answer.
a. individual motives
b. culture and customs
c. organizational objectives
d. group dynamics
e. level of primary demand
Question 3
Marks: 1
A[[no]] ________ controls the flow of information to others in the buying center.
Choose one answer.
a. influencer
b. Decider
c. buyer
d. gatekeeper
e. user
Question 4
Marks: 1
Business buyer behavior refers to the ________.
Choose one answer.
a. decision process by which business buyers determine which products and services their organizations need to purchase
b. buying behavior of consumers who buy goods and services for personal consumption
c. buying behavior of consumers who rely on small retailers for the regular supply of provisions
d. strong affinity of businesses for value-for-money deals
e. buying behavior of the organizations that buy goods and services for use in the production of other products and services that are sold, rented, or supplied to others
Question 5
Marks: 1
In routine buying situations, which of the following members of the buying center has formal or informal power to select or approve the final suppliers?
Choose one answer.
a. gatekeeers
b. users
c. deciders
d. buyers
e. influencers
Question 6
Marks: 1
Business markets are similar to consumer markets in that ________.
Choose one answer.
a. the decision processes involved in both the markets are same
b. both involve people who assume buying roles and make purchase decisions to satisfy needs
c. the nature of the buying unit is the same for both
d. the types of decisions are fairly consistent in both the markets
e. both share the same market structure
Question 7
Marks: 1
In which of the following would the buyer reorder a product without any modifications?
Choose one answer.
a. solution selling
b. reverse auction
c. straight rebuy
d. new task
e. modified rebuy