luggage upsize™
Passengers are offered the choice to save if they choose to travel with hand luggage only. Passengers who need to check baggage in have the option of selecting a Luggage Upsize™ option to suit their needs at the time of making their reservation. A corresponding fee will be charged per passenger per one way flight. This excludes, but is not limited to items such as sporting equipment.
Please refer to the Luggage Upsize™ page for full details.
At the time of booking, select the Luggage Upsize™ option for each passenger in your party who wants to upsize. The amount displayed will be added to your total flight purchase price. If you require a different upsize option for the return sector, please book your flight sectors individually and purchase the appropriate Luggage Upsize™ for each sector.
Passengers who have not pre-booked Luggage Upsize™ online at the time of booking have the option of doing so by calling the call centre up to 4 hours prior to departure. Passengers who do not exercise this option up to 4 hours prior to departure can still do so at the airport on the day of departure but will be limited to purchase only the 15kg baggage tier. Additional weight in excess of 15kg will be subjected to the prevailing excess baggage charges.
Passengers who pay the Luggage Upsize ™ fee at the time of booking or up to 4 hours before departure are not entitled to a refund of the fee in the event that they do not travel or do not carry the upsized luggage allowance of checked-in luggage.
Any excess over the Luggage Upsize™ option selected; will be charged per kilo at the prevailing rates in the common currency of the departure airport.