In order to test the research hypotheses developed in Section 3,
for each of the four perspectives/dimensions of business performance
proposed by the balanced scorecard approach (financial,
customers’ value, internal business process, learning and innovation),
we estimated one regression model with the specification
shown below, having as dependent variable the impact of ICT on
this perspective/dimension of business performance (ICT_BP):
In order to test the research hypotheses developed in Section 3,for each of the four perspectives/dimensions of business performanceproposed by the balanced scorecard approach (financial,customers’ value, internal business process, learning and innovation),we estimated one regression model with the specificationshown below, having as dependent variable the impact of ICT onthis perspective/dimension of business performance (ICT_BP):
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