Modern tanning processes and customer requirements give the leather a soft touch that will always maintain its suppleness. This is quite different from the leather used in the past which was much harder. Creases will naturally develop during the initial usage of your furniture which is to be expected. Natural aspects of the material have been considered and respected during the designing of the product, giving it a soft and inviting look which is one of the many attractions of leather furniture. The beauty of leather is in its individuality. As a natural product it displays traces of it's past. These hallmarks are not faults and will not reduce the wearing qualities of your furniture.