6.2.2Competence, training, and awareness The organization shall:
(a) Determine the necessary competence for personnel performing work affecting conformity to product requirements
(b) Where applicable, provide training or take other actions to achieve the necessary competence
(c) Evaluate the effectiveness of the actions taken
(d) Ensure that its personnel are aware of the relevance and importance of their activities and how they contribute to the achievement of the quality objectives
(e) Maintain appropriate records of education, training, skills, and experience (see 4.2.4)